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CCore · FDA Food Code 4-904.11 · 90 days (Core)

How to fix: Utensils and Tableware Stored Incorrectly

Single-service utensils, cups, or tableware were stored with the food-contact surface facing up or were not protected from contamination during storage.

What this violation means

FDA Food Code 4-904.11 requires that single-service and single-use articles be stored in a clean, dry location with the food-contact surfaces protected from contamination. Forks stored tines-up in a server station, cups stored rim-up near a register, or unwrapped straws loose in a countertop holder are common violations. While Core in severity, improperly stored utensils can contact contaminated surfaces, hands, or airborne particles and then transfer those contaminants to customers. Inspectors check all service stations, server areas, and customer self-service locations.

Step-by-step: how to fix this before re-inspection

1Flip all cups and glasses to store them inverted — rim down, handle up
2Store forks, knives, and spoons with the handle up so staff and customers grasp the handle, not the food-contact end
3Wrap bulk utensils or use a dispenser that allows only the handle to be touched when retrieving
4Store all single-service items in covered dispensers or original packaging until use
5Conduct a walk-through of all server stations and self-service areas and correct storage immediately

What the inspector rechecks at re-inspection

WHAT THE INSPECTOR CHECKS

Inspectors do not just look at the surface. For this violation, expect them to verify:

☐Checks server stations and self-service areas for single-use utensils stored with food-contact surfaces exposed
☐Verifies cups and glasses are stored inverted or in protective dispensers
☐Looks for unwrapped straws stored in a way that allows hand contact with the portion that enters the mouth
☐Checks that bulk utensil dispensers prevent customers from touching the food-contact portions when retrieving one utensil
☐Reviews storage of takeout containers and single-use items for protection from contamination

How to prevent this violation from recurring

Include utensil storage in your manager opening checklist
Train bussers and server assistants on correct storage orientation when refilling dispensers
Replace storage containers that do not protect utensils from contamination

Related violations to check

Food Not Covered or Protected→Food-Contact Surfaces Not Sanitized→Wiping Cloths Not Stored in Sanitizer Solution→
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This document is for informational purposes only. It is not legal advice and does not guarantee a passing re-inspection score. Always verify requirements with your local health department. Fix steps are based on FDA Food Code 4-904.11; individual jurisdictions may have additional requirements.

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